Frequently Asked Questions
What is Shadow Press Studio?
Shadow Press Studio is a boutique South African brand creating wearable art for those who walk between light and shadow. We produce gothic-inspired apparel and accessories rooted in sacred tradition and dark beauty.
Where do you ship to?
We ship locally within South Africa (3–5 business days) and internationally worldwide.
What payment methods do you accept?
We accept major credit and debit cards. All transactions are processed securely.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email with tracking details.
What is your returns policy?
We accept returns within 14 days of delivery for unworn, unwashed items in original condition. Please contact us at info@shadowpress.co.za to initiate a return.
Do you offer custom commissions?
Yes! Visit our Commission page to request a custom piece crafted just for you.
How do I care for my garment?
Most of our garments are best washed cold, inside-out, on a gentle cycle. Avoid tumble drying. Specific care instructions are on the product label.
Still have questions?
Contact us via our contact form or email info@shadowpress.co.za.